35bd0's Privacy Policy

35bd0 collects certain personal information to provide, operate, and improve its services. We only collect information that is necessary for our services. We collect information in the various ways described below:

1.1 Information You Provide Directly

When you create an account or log in to 35bd0, you voluntarily provide certain information. This may include:

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — confirming 21+)
• Payment information (bKash, Nagad, Rocket, or Upay account number)
• Password (stored in encrypted form)

1.2 Automatically Collected Information

When you use our platform, some information may be collected automatically. This includes:

• Internet Protocol (IP) address
• Browser type and version
• Device type and operating system
• Pages visited and session duration
• Information collected through cookies and similar tracking technologies

35bd0 uses the information collected for the following purposes. Each purpose is related to providing you with the best service and ensuring the security of the platform:

2.1 Service Operation

We use your information to create and manage your account, process transactions (deposits and withdrawals via bKash, Nagad, Rocket, and Upay), apply bonuses, and store your gaming history.

2.2 Identity and Age Verification

35bd0 is a responsible gaming platform. We ensure that only individuals aged 21 or older can use our services. The information you provide may be verified for this purpose.

2.3 Security and Fraud Prevention

We use your information to detect and prevent unauthorized access, suspicious transactions, and fraudulent activity. This ensures the security of your account and funds.

2.4 Customer Support

When you seek assistance through our live chat or email ([email protected]), we use your account information to resolve your issue.

2.5 Service Improvement

We analyze user behavior to improve our platform's performance and add new features. This analysis is always done in aggregated and anonymous form.

35bd0 does not sell, rent, or trade your personal information. However, in certain circumstances we may share limited information with third parties:

• Payment Processing: Information necessary to complete your deposits and withdrawals may be shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay.
• Technology Service Providers: We work with trusted technology partners for server hosting, security, and analytics services. These partners are required to comply with our privacy policy.
• Legal Obligations: We may disclose information when required to do so by a lawful request from law enforcement agencies or a court order.
• Business Transfers: In the event of a company merger, acquisition, or asset sale, user information may be transferred to the new entity. We will notify you in advance in such circumstances.

The 35bd0 website uses cookies and similar technologies. Cookies are small text files that your browser stores on your device. They help improve your browsing experience and ensure the platform functions properly.

4.1 Essential Cookies

These cookies are necessary for the basic functionality of the platform. They are used to maintain your login session, perform security checks, and save form data. Disabling these cookies will prevent the platform from working correctly.

4.2 Performance Cookies

These cookies help us understand how users interact with our website. The information collected is aggregated and anonymous, and does not directly identify you.

4.3 Cookie Controls

You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Keep in mind, however, that disabling certain cookies may limit some features of the platform.

35bd0 has put in place technical and organizational measures in line with industry standards to protect your personal information. The key features of our security framework are described below:

• SSL Encryption: All data transmitted between our platform and your device is protected by SSL/TLS encryption.
• Password Hashing: Your password is never stored in plain text — industry-standard cryptographic hashing algorithms are used.
• Access Controls: Only authorized staff can access your information when there is a specific need to do so. All access is logged and monitored.
• Data Backups: Regular backup processes ensure your information is stored safely.
• Security Monitoring: Our systems are continuously monitored so that any unusual activity can be detected quickly.

While we make every effort to protect your information, no method of transmitting data over the internet is 100% secure. We therefore ask that you keep your login details confidential and contact us immediately if you notice anything suspicious.

As a user of 35bd0, you have certain important rights over your own information. We respect these rights and provide you with the means to exercise them:

6.1 Right to Access

You may request to know what information we hold about you. We will provide you with that information within a reasonable timeframe.

6.2 Right to Correction

If any information held in your account is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly through your account settings.

6.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations or legitimate business reasons.

6.4 Right to Object to Processing

You may object to certain uses of your information. For marketing communications, you may cancel your subscription at any time.

To exercise any of the above rights, please contact our support team. You can reach us 24/7 via live chat or at [email protected].

35bd0 retains your personal information only for as long as necessary. Generally:

• Active Account Data: Retained for as long as your account remains active.
• Transaction Records: Financial transaction data is retained for a specific period in accordance with applicable laws and regulations.
• After Account Closure: Even after an account is closed, some information may be retained for a set period to meet legal and regulatory obligations.
• Backup Data: Information in system backups is automatically deleted within a defined cycle.

35bd0's services are intended only for individuals aged 21 or older. We do not knowingly collect any information from minors.

If we ever become aware that a person under the age of 21 has registered on our platform, we will immediately close that account and delete all associated information.

35bd0 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• By posting a clear notice on the website
• By sending a notification to your registered email address
• By displaying an alert when you log in to the platform

If you continue to use the platform after a revised policy has been published, it will be considered that you have accepted the new policy. We therefore recommend that you review this page regularly.

If you have any questions, comments, or complaints about this Privacy Policy, please contact our support team. We provide 24/7 support in both Bengali and English:

• Live Chat: Instant support is available via live chat on the 35bd0 website.
• Email: [email protected]

We are sincerely committed to responding to your privacy-related requests. Our team will look into your matter as quickly as possible.